Why IRM Is Different
We offer tighter control of records, without the runaround that comes with national chains.
Local Ownership, Cleaner Pricing, and Stronger Control
Indiana Records Managers, Inc. (IRM) operates differently because records management touches real work: audits, retention schedules, space planning, and day-to-day document handling. We keep off-site document storage and secure shredding under one roof, with local accountability, straightforward pricing, and security that goes far beyond a padlock on a door.
Central Indiana’s Only Locally Owned Option
IRM is Central Indiana’s only locally owned records storage and shredding company, and every phone call is answered locally. That means you reach a real person who understands your account and handles service changes without a ticketing loop, a call center script, or “someone gets back to you.”
Pricing Built to Remove Vendor Frustration
IRM guarantees pricing that runs 10% lower than your current vendor and avoids the add-ons that inflate invoices. You don’t pay a setup fee, an administration fee, transportation handling charges, or a bin rental fee, and new accounts get the initial pickup fee waived. For storage, pricing runs by the box (per cubic foot), so you pay for what you store instead of renting unused space.
Security That Goes Beyond a Padlock
Self-storage puts the burden on you: drive time, access questions, and a unit protected by a simple lock. IRM uses secure managed facilities in Indianapolis with 24-hour monitored fire and burglary alarms, sprinklers, and CCTV. Access to the storage area stays restricted to authorized records personnel. Transport adds another layer, with GPS-monitored vehicles and drivers who keep doors and windows locked while at a stop.
Secure Access That Matches Your Deadlines
IRM builds storage and retrieval around the reality of audits, client requests, and internal deadlines, so access stays predictable and the process stays easy to manage.
Retrieval That Doesn’t Waste Office Time
Off-site storage only helps when retrieval stays fast. IRM pulls and delivers the cartons or files you request, so your staff stays out of file room scavenger hunts and storage-unit trips. Our next-business-day delivery supports routine needs, and our 3-hour rush option covers urgent requests tied to audits, claims, legal matters, and tight deadlines.
Visibility You Can Use Without Guesswork
IRM uses bar code tracking to keep cartons and files accountable, and our web portal gives you 24/7 access to search inventory and update box information. When you want to submit pickup or delivery requests online, the portal supports that too. The result is simple: you know what you have, where it is, and how to get it back.
Our Custom Solutions Fit How Your Office Operates
IRM starts with the practical questions that vendors skip: what records require retention, how often retrieval happens, where documents accumulate, and what “urgent” means in your world. From there, IRM sets up off-site document storage that clears space without losing access, then layers in secure shredding for end-of-life records through locked collection and cross-shredded destruction with Certificates of Destruction available upon request. You get a process that fits your workflow, not one that forces your office to adapt to the vendor.
FAQ
How does the 10% lower pricing guarantee work?
IRM prices storage and service based on what you need, then compares against your current vendor’s pricing to deliver a rate that runs 10% lower.
Is off-site storage priced by unit size like self-storage?
No. Storage pricing runs by the box (per cubic foot), so cost tracks with what you store instead of paying for unused space.
How fast do records get delivered when something is urgent?
Standard delivery arrives next business day, and a 3-hour rush option supports time-sensitive retrieval.
Do you provide Certificates of Destruction?
Yes. Certificates of Destruction are available upon request for compliance files and internal documentation.
Do you destroy hard drives or electronic media?
No. IRM focuses on secure paper document destruction.
Do you work with residential walk-ins?
No. IRM is strictly B2B and set up for office workflows, scheduled service, and business records requirements.
Hand Off Records Storage and Shredding to IRM
